A Complete Guide to Family Service Centres in Singapore

by Hannah Grey

What Are Family Service Centres? 

Family Service Centres or FSCs are community-based social providers that provide support for families in need who are experiencing emotional, personal and social challenges in life. Just like any public service centre, Family Service Centres are run by social workers and other service professionals. While FSCs focus on helping vulnerable individuals who come from low-income families, anyone is welcome to seek help as and when they need it. 

Most Family Service Centres are located in the heartlands of Singapore for the sole purpose of helping individuals and families from disadvantaged socio-economic backgrounds to have access to remedial and developmental social programmes within their respective communities. These programmes and efforts aim to help those in need function more effectively in their day to day life. 

Who can join a Family Service Centre? 

Family Service Centres are open to all individuals and families in Singapore regardless of age, race, or religion. Individuals and families at various life stages such as adolescence, elderly members, young couples, and families with young children are also welcome.

Types of Services Provided by Family Service Centres 

With the extensive range of people that Family Service Centres in Singapore serve – from stressed individuals to vulnerable families -they need to have different services that can cater to that specific person and their unique situation.  

Case Work Interventions 

This particular service involves individual or family consultations with the FSCs personnel that will tackle the various social and emotional challenges you may be facing in your life. This is suitable for those looking for a more intimate and private intervention setting. 

While family-based case work does address your personal challenges and provides you with ways to improve your current situation, it’s still not the same as psychotherapy. If you feel that you need professional psychological support, you may inform the respective service professionals at any FSC for them to get in contact with a more suitable agency or centre. 

Group Work Interventions 

Similar to case work, group work also functions in the same way but is done in a group setting where more people are involved. This form of intervention encourages group discussions with others who have had a similar experience with you and allows you to have a safe space to be open about your challenges. 

Apart from that, group work also allows individuals to develop self-awareness when listening to others with similar issues and remind them that they are not alone. 

Community Work 

Getting involved in your local community is another effective way to help individuals and families support and empower one another. Besides organised community events and programmes, FSCs provides information with regards to handling simple family issues. You can also avail parenting resource materials and seek professional advice on how to care for elderly persons. 

Information & Referral (I&R) 

Some of the areas that FSCs specialise in include enhancing self-awareness amongst individuals and couples in relationships, improving relationships between parents and their children, as well as managing violence in the family. 

However, should your area of concern go beyond the area of expertise in FSCs, they are also able to obtain support from various agencies that they are partnered with.

List of Family Service Centres in Singapore 

North

Care Corner Family Service Centre (Admiralty)

  • Website: https://www.carecorner.org.sg/
  • Location: Blk 718, Woodlands Ave 6, #01-658
  • Telephone: 6365 8751
  • Operating Hours: Monday to Friday from 9am to 6pm

Care Corner Family Service Centre (Woodlands)

Care Corner Family Service Centre (Toa Payoh)

Sembawang Family Service Centre

  • Website: https://www.sfsc.org.sg/
  • Location: #01-52 Blk 326 Sembawang Crescent
  • Telephone: 6754 7050
  • Operating Hours: Monday to Friday from 7am to 7pm 

Ang Mo Kio Family Services Centres (Ang Mo Kio)

  • Website: https://www.amkfsc.org.sg/
  • Location: Blk 230 Ang Mo Kio Ave 3, #01-1264
  • Telephone: 6453 5349
  • Operating Hours: Monday, Thursday and Friday from 9am to 6pm; Tuesday and Wednesday from 9am to 9:30pm; closed on weekends

Ang Mo Kio Family Services Centres (Cheng San)

  • Website: https://www.amkfsc.org.sg/
  • Location: Blk 445 Ang Mo Kio Ave 10, #01-1647
  • Telephone: 6454 6678
  • Operating Hours: Monday to Friday from 9am to 6pm

Ang Mo Kio Family Services Centres (Sengkang)

  • Website: https://www.amkfsc.org.sg/
  • Location: 223D Compassvale Walk, #01-673
  • Telephone: 6312 8100
  • Operating Hours: Monday to Friday from 9am to 6pm

Covenant Family Service Centre

  • Website: http://www.mws.org.sg/
  • Location: Blk 613 Hougang Ave 8, #01-432
  • Telephone: 6282 8558
  • Operating Hours: Monday to Friday from 8:30am to 5:30pm

REACH Family Service Centre (Bishan)

  • Website: https://www.reach.org.sg/
  • Location: Blk 187 Bishan St 13, #01-475
  • Telephone: 6252 2566
  • Operating Hours: Monday and Wednesday from 9am –to 9pm; Tuesday, Thursday and Friday from 9am to 6pm

Daybreak Family Service Centre

  • Website: http://www.mws.org.sg/
  • Location: Blk 855 Yishun Ring Road, #01-3539
  • Telephone: 6756 4995
  • Operating Hours: Monday to Thursday from 9am to 6pm; Fridays from 9am to 5pm 

Yishun Family Service @ Children’s Society

  • Website: https://www.childrensociety.org.sg/
  • Location: Blk 107 Yishun Ring Road
  • Telephone: 6753 7331
  • Operating Hours: Monday to Friday from 8:45am to 5:35pm; Saturdays from 8:45am to 12pm 

Fei Yue Family Service Centre (Champions Way)

  • Website: https://www.sfsc.org.sg/
  • Location: Blk 569B Champions Way, #01-380
  • Telephone: 66901000
  • Operating Hours: Monday to Friday from 9.30am to 6pm (Last call-in at 5pm)

Hougang Sheng Hong Family Service Centre

  • Website: https://shenghong.org.sg/
  • Location: Blk 237 Hougang St 21, #01-406
  • Telephone: 6289 5022
  • Operating Hours: Monday to Friday from 9am to 6pm; Saturdays from 9am to 1pm

Serangoon Moral Family Service Centre

  • Website: https://smfsc.org.sg/
  • Location: Blk 238 Serangoon Avenue 2 #01-47
  • Telephone: 6284 7123
  • Operating Hours: Monday to Friday from 9 am to 6 pm

South

@27 Family Service Centre

  • Website: https://www.27fsc.org.sg/
  • Location: 27 Telok Blangah Way #01-1018
  • Telephone: 6270 8327
  • Operating Hours: Monday to Friday from 9am to 6pm

Care Corner Family Service Centre (Queenstown)

  • Website: https://www.carecorner.org.sg/
  • Location: Blk 88, Tanglin Halt Road, #05-01
  • Telephone: 6476 1481
  • Operating Hours: Monday to Friday from 9am to 6pm

TRANS Family Service Centre (Bukit Timah)

  • Website: https://www.trans.org.sg/
  • Location: Blk 1 Toh Yi Drive #01-143
  • Telephone: 6466 2287
  • Operating Hours: Monday to Friday from 9am to 5pm 

Kreta Ayer Family Services

Thye Hua Kwan Moral Charities (THKMC) THK Family Service Centre @ Tanjong Pagar

South Central Community Family Service Centre

  • Website: https://sccfsc.sg/
  • Location: 5 Delta Avenue, #01-09
  • Telephone: 6461 9200
  • Operating Hours: Mondays from 10am to 9pm; Tuesday to Friday from 10am to 6.30pm

Kampong Kapor Family Service Centre

  • Website: http://www.kkcs.org.sg/
  • Location: Blk 2 Kitchener Road #03-89
  • Telephone: 6299 7662
  • Operating Hours: Monday, Wednesday and Friday from 9am to 6pm; Tuesday and Thursday from 9am to 9pm

East

Care Corner Family Service Centre (Tampines)

The SBL Vision Family Service Centre

  • Website: http://www.sblvisionfsc.org.sg/
  • Location: Blk 946 Tampines Ave 4, #01-338
  • Telephone: 6544 2263
  • Operating Hours: Monday to Thursday from 8:30am to 6pm; Friday from 8:30am to 5:30pm

Pasir Ris Family Service Centre

  • Website: https://prfsc.goodnews.org.sg/
  • Location: Blk 256 Pasir Ris Street 21 #01-289
  • Telephone: 6581 2159
  • Operating Hours: Monday, Wednesday and Friday from 9am to 6pm; Tuesday and Thursday from 9am to 9pm; closed on weekends 

Tampines Family Service Centre

  • Website: https://mws.sg/
  • Location: Blk 470 Tampines St 44 #01-194
  • Telephone: 6787 2001

Marine Parade Family Service Centre

  • Website: http://www.mpfsc.org.sg/
  • Location: 53 Marine Terrace #01-227
  • Telephone: 6445 0100
  • Operating Hours: Monday to Friday from 9am to 6pm; closed on weekends 

TRANS Family Service Centre (Bedok)

  • Website: https://www.trans.org.sg/
  • Location: Blk 411 Bedok North Ave 2 #01-106
  • Telephone: 6449 0762
  • Operating Hours: Monday to Friday from 9am to 5pm

Thye Hua Kwan Moral Charities (THKMC) THK Family Service Centre @ Bedok North

Thye Hua Kwan Moral Charities (THKMC) THK Family Service Centre @ MacPherson

PPIS Family Service Centre (Oasis)

SINDA Family Service Centre

  • Website: http://www.sinda.org.sg/
  • Location: 1 Beatty Road, Singapore
  • Telephone: 6295 4554
  • Operating Hours: Monday to Friday from 9am to 6pm 

AWWA Family Service Centre

  • Website: https://www.awwa.org.sg/
  • Location: Blk 107 Towner Road, #01-356
  • Telephone: 6511 9456
  • Operating Hours: Mondays, Wednesdays to Fridays from 8.30am to 5.30pm; Tuesdays from 8.30am to 9pm

West

Rotary Family Service Centre

  • Website: https://frcsfsc.sg/
  • Location: Blk 346 Clementi Avenue 5 #01-10/32
  • Telephone: 6779 9488
  • Operating Hours: Monday and Wednesday from 9am to 6pm; Tuesday and Thursday from 9am to 9pm; Friday from 9am to 5.30pm; closed on weekends 

Fei Yue Family Service Centre (Bukit Batok)

  • Website: https://www.fycs.org/
  • Location: Blk 185 Bukit Batok West Ave 6, #01-187
  • Telephone: 6569 0381
  • Operating Hours: Monday to Friday from 9.30am to 6pm (Last call-in at 5pm)

Fei Yue Family Service Centre (Choa Chu Kang)

  • Website: https://www.fycs.org/
  • Location: Blk 280 Choa Chu Kang Ave 3, #01-360
  • Telephone: 6762 5215
  • Operating Hours: Monday to Friday from 9.30am to 6pm (Last call-in at 5pm)

Fei Yue Family Service Centre (Yew Tee)

  • Website: https://www.fycs.org/
  • Location: Blk 604 Choa Chu Kang St 62, #01-53
  • Telephone: 6416 2162
  • Operating Hours: Monday to Friday from 9.30am to 6pm (Last call-in at 5pm)

PPIS Family Service Centre (West)

  • Website: https://ppis.sg/
  • Location: Blk 301 Bukit Batok St 31, #01-01
  • Telephone: 6561 3462

Lakeside Family Centre (Jurong East)

Lakeside Family Centre (Jurong West)

Whispering Hearts Family Service Centre

Moral Family Service Centre @ Bukit Panjang

Can the elderly get assistance at Family Service Centres?

Since it is open to all individuals regardless of age and which life stage they are in, seniors can also seek support at Family Service Centres. Through the different eldercare services and programmes in place, vulnerable seniors with little to no social support will be able to live independently and grow old within their communities. 

Thankfully, Family Care Services isn’t the only place where elderly persons can seek help from. For seniors who don’t need to be in the hospital but still need support with their daily activities, nursing homes and home care services are some options that can help them live dignified lives even while growing old.


If you have a loved one who needs care support for activities of daily living, our Care Pros can help. Reach out to our Care Advisors at 6100 0055 to learn more.

About the Writer
Hannah Grey
Hannah is an all-around creative with a flair for travel and photography. She also only has her coffee black, which should be the only way to drink it.
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