Care Services & Rates

All prices are inclusive of GST, where applicable.
Find out more about Subsidised Home Care
Homage Caregiver helping an elderly woman stay active with simple arm exercises

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Medical Conditions

Dementia
Diabetes
Hypertension
Stroke
Cancer
Parkinson's

In-Person Care Assessment

Service Type1-hour session
In-Person Care Assessment$65.40

*Cancellation charges do not apply to In-Person Care Assessments.

Home Care

  • Check-in Visits
  • Companionship
  • Exercise
  • Light Housekeeping
  • Meal Preparation
  • Medical Escort
  • Medical Reminders
  • Night Caregiving
  • Showering and Dressing

Home Nursing

  • Catheter/Tube Care
  • IV Drip
  • Medication Administration
  • Peritoneal Dialysis
  • PEG Feeding
  • Respiratory Care
  • Stoma Care
  • Vital Signs Monitoring
  • Wound Care

Pay As You Go

Service TypeService Fee
1-2 hours/visit3-12 hours/visit
Weekday*Weeknight^ / WeekendPublic HolidayWeekday*Weeknight^ / WeekendPublic Holiday
ADL (Caregiver)$25/h$26/h$29/h$24/h$25/h$28/h
ADL & Simple Nursing$30/h$32/h$35/h$28/h$30/h$33/h
Complex NursingStarts from $80 onwards, chargeable per procedure
Consumables for Nursing procedures are not part of the service and need to be provided by the family separately.

*Weekday: Mondays to Fridays, 6am – 9pm
^Weeknight: Mondays to Fridays, 9pm – 6am

  • Short hour surcharge: Additional $5 per visit for bookings less than 3 hours
  • Urgent visit surcharge: Additional $5 per visit for bookings scheduled within 24 hours of booking
  • Visits with start or end time after 11pm or before 7am: One-way commuting expenses by Care Professional will be charged accordingly
  • Visits with start and end time between 11pm and 7am: Two-way commuting expenses by Care Professional will be charged accordingly

Prepaid Package

Service TypeHours of care per monthHourly surcharge
Pre-Paid Package
Care Starter 10-HourCare Relief 40-HourCare Relief 80-HourCare Relief 200-Hour
ADL (Caregiver)$220
$22/h
$860
$21.50/h
$1680
$21/h
$4100
$20.50/h
Weeknight^/Weekend: $1
Public Holiday: $4
ADL & Simple Nursing$270
$27/h
$1040
$26/h
$1980
$24.75/h
$4700
$23.50/h
Weeknight^/Weekend: $2
Public Holiday: $5

^Weeknight: Mondays to Fridays, 9pm – 6am

  • Short hour surcharge: Additional $5 per visit for bookings less than 3 hours
  • Urgent visit surcharge: Additional $5 per visit for bookings scheduled within 24 hours of booking
  • Package can be used for 2 years from the purchase date.
  • Package excludes provision of complex nursing procedures
  • Pre-payment required. Bookings can only be made upon receipt of payment
  • Visits with start or end time after 11pm or before 7am: One-way commuting expenses by Care Professional will be charged accordingly
  • Visits with start and end time between 11pm and 7am: Two-way commuting expenses by Care Professional will be charged accordingly
  • If you’d used a prepaid package to pay for your visit, but would like to add additional hours for the same visit, the Pay As You Go hourly rate remains at $25 (ADL) / $30 (ADLN) for the first 1 to 2 hours and $24 (ADL) / $28 (ADLN) for the subsequent hours.

Home Therapy

  • Physiotherapy
  • Speech Therapy
  • Occupational Therapy
Service Type1-hour sessionPackage (4 sessions)
Physiotherapy/Occupational Therapy$180$670
$167.50/session
Speech Therapy$200

  • Urgent visit surcharge: Additional $5 per visit for bookings scheduled within 24 hours of booking

Severe Disability Assessment

Service TypeHouse call for one care recipientHouse call for multiple care recipients*
Severe Disability Assessment$250/session$100/person

*Two or more care recipients can be assessed in a single visit.

Other Charges & Payment Options

Other Charges

ServicePayment
Other valid charges
e.g. Service extension, groceries
Charged accordingly*
Visit starts/ends before 7am or after 11pmCommuting expenses by Care Pro charged accordingly**
Visit ends earlier than scheduledFull duration is charged

* The Finance team would issue additional invoices for meal and/or transport claims
*All pay-as-you-go charges, surcharges, extensions and additional claims made during the visits will be deducted from your debit or credit card 3 – 5 days after the visit has been completed.

** In addition to the $5 transport surcharge (ala-carte rates)

 

 

 

Cancellation Charges

ConditionCancellationChanges
Within 7 days from and 24 hours before the start of the visit$25$15*
Within 24 hours from the start of the visitService fees of the scheduled care visit in full and up to the first 24 hours$25*
Reduce hours within 24 hours from the start of the visit-Service fees of the scheduled care visit in full and up to the first 24 hours

* The fee will only be applied should the changes result in the assignment of a different Care Pro from the one originally scheduled.
^ No fee will be applied if no Care Pro is assigned to the visit.

Payment Options

Prepaid PackagesAla-carte
  • Only debit/credit card payments are accepted
  • Online wallet needs to be set up with credit card details
  • Payment will be charged on the credit card linked to your online wallet 3 days after the service is delivered