Care Services & Rates
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Reasons of Engagement
In-Person Care Assessment
|Service Type||1-hour session||2 session|
Hospital and home (e.g. during post-discharge care)
|In-Person Care Assessment||$60||$100|
- Check-in Visits
- Light Housekeeping
- Meal Preparation
- Medical Escort
- Medical Reminders
- Night Caregiving
- Showering and Dressing
- Catheter/Tube Care
- IV Drip
- Medication Administration
- Peritoneal Dialysis
- PEG Feeding
- Respiratory Care
- Stoma Care
- Vital Signs Monitoring
- Wound Care
Pay As You Go
|Service Type||Service Fee|
|1-2 hours/visit||3-12 hours/visit|
|Regular *||Public Holiday||Regular *||Public Holiday|
|ADL & Simple Nursing (Nurse)||$30/hr||$35/hr||$27/hr||$32/hr|
|Complex Nursing||Starts from $80 onwards, chargeable per procedure|
Consumables for Nursing procedures are not part of the service and need to be provided by the family separately.
* Regular: Weekdays & weekends
Surcharge: Additional $5 per visit due to short hour engagement.
|Service Type||Hours of care per month|
|Care Starter 10-Hour||Care Relief 75-Hour||Care Relief 80-Hour||Care Relief 200-Hour|
|ADL & Simple Nursing (Nurse)||$240|
- Package can be used across 1 month (30 days)
- Package excludes provision of complex nursing procedures
- Pre-payment required. Bookings can only be made upon receipt of payment
- For long hour packages (> 75 hours), no additional PH surcharge
- Surcharge: Additional $5 due to short hour engagement (<3 hour/visit)
- PH Surcharge*: $25/hour for ADL (Caregiver) & $30/hr for ADL & Simple Nursing (Nurse)
*Public holiday surcharge is only applicable for 10 hr packages. The rest of our packages are inclusive of public holidays.
- Speech Therapy
- Occupational Therapy
|Service Type||1-hour session||Package (4 sessions)|
- Doctor Consultation (In-person)
- Basic Health Screening
- Simple Surgical Procedures
- Ambulance Transport
(Mon - Fri)
(Sat / Sun)
|Doctor Consultation (In-Person) *+||$180||$200||$200||$250|
|Incision & Drainage (Simple) 1||$140|
|Incision & Drainage (Extensive) 1||$210|
|Urine Catheterisation (Male) 1||$109|
* Additional charges will apply if medication is prescribed and dispensed; and $50 for urgent visits within 24 hours.
+ Typical consultations are 45 mins to an hour. Additional fees will apply for consultations exceeding 1 hour.
^ Additional charges will apply – $35 (80 – 100kg), $55 (> 100kg), $350 (use of AED) and $35 (use of Oxygen 1 – 5L).
1 A medical visit will always be a consultation. Procedures (in grey) will be charged on top of the visit fees.
- Doctor Consultation (Virtual)
- Medication Delivery
|Service Type||30-minute session|
|Tele-consultation||$20 per 30 minute session|
|Medication Delivery||$20 per delivery|
* Telemedicine session will be charged immediately after consultation is completed. Credit card information is required before booking tele-consultation
(Sat / Sun)
|Two-way, at different hours||$190|
|One-way (to IMH)||$260||$310|
* Additional charges will apply if special pick-up arrangement, extra manpower (for weights > 85kg, presence of stairs) and/or oxygen usage is required
Other Charges & Payment Options
|Other valid charges|
e.g. Service extension, groceries
|Visit starts/ends before 7am or after 11pm||Commuting expenses by Care Pro charged accordingly**|
|Visit ends earlier than scheduled||Full duration is charged|
Not applicable for Telemedicine
* The Finance team would issue additional invoices for meal and/or transport claims
** In addition to the $5 transport surcharge (ala-carte rates)
|Between >24 hours to 7 days from the start of the visit^||$25||$15*|
|Within 24 hours from the start of the visit||Service fees of the scheduled care visit in full and up to the first 24 hours||$25*|
|Reduce hours within 24 hours from the start of the visit||-||Service fees of the scheduled care visit in full and up to the first 24 hours|
* The fee will only be applied should the changes result in the assignment of a different Care Pro from the one originally scheduled.
^ No fee will be applied if no Care Pro is assigned to the visit.