In-Person Care Assessment

Get a holistic understanding of your loved ones needs. Homage In-Person Care Assessments are conducted by care specialists with over 30 years of experience.

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What is an In-Person Care Assessment?

The In-Person Care Assessment (IPCA) provides a holistic assessment of your loved one’s living environment, as well as their cognitive and mobility skills. It is conducted by our in-house Care Specialist, Lily Teh, who has at least 30 years of nursing experience. During the care assessment, areas that your loved one will be assessed include:

  • Mobility status
  • Communication ability
  • Cognitive function
  • Any special needs
  • Living environment

During the IPCA, Lily will interact with you and your loved one to better understand the current routine, discuss any care-related concerns and plan the most suitable care arrangements. She may also advise on suitable mobility aids and improvements to enhance the safety of the care environment.

An IPCA is an hour-long session which takes place at the stipulated care venue (generally in your loved one’s home). It is recommended that the primary caregiver is present, as they would be most aware of the exact care needs. Documentations such as medication should also be shared to provide a holistic understanding of the care needed.

Why Do You Need an In-Person Care Assessment?

The first step to the right care is a holistic understanding of your loved one’s care needs. Every individual is unique, and it is important for us to know more in-depth about the care needs you and your loved ones have.

An IPCA provides a more realistic understanding of your loved one’s care needs and their living environment. It also allows Homage to find the best Care Professional to be paired with your loved one through the creation of a detailed Care Plan.

When matching Care Professionals to your loved one, our technology-enabled process goes down to the minute details in your Care Plan, so that only Care Professionals with the relevant experience and competencies are selected.

When Do You Need An In-Person Care Assessment?

An IPCA is recommended for first time customers with Homage, or existing customers whose loved one’s medical conditions have changed.

What to Prepare When Going for an In-Person Care Assessment?

As the primary caregiver of your loved one, our Care Specialist will require certain information from you during the IPCA. This includes:

  • Your loved one’s pre-existing medical condition and history
  • Medications
  • Any documentations such as hospitalisation discharge summaries, medications etc.
  • Any food or drug allergies
  • Dietary preferences
  • Any pre-existing mobility issues

Please prepare these key information for the Care Specialist prior to the home visit.

How to Book an In-Person Care Assessment

To schedule an IPCA, download and log in to the Homage mobile app and follow the following steps:

  1. Tap the “Book” icon located at the bottom of the screen.
  2. Select the preferred type of healthcare category and individual this visit is intended for.
  3. Select Schedule Care Assessment and fill in the intended Care Recipient’s details and the location of care.
  4. Indicate your preferred date and time for the assessment and any special instructions.
  5. Select your preferred payment method from your E-wallet and confirm the appointment.

Congratulations, you have scheduled the In-Person Care Assessment successfully. Tap the “Activity” icon located at the bottom of the screen to view your scheduled assessment anytime.

Homage Caregiver helping an elderly woman stay active with simple arm exercises

Personalising Your Care Plan

Upon completion of the IPCA, our Care Specialist will summarise the information from the visit and develop a personalised Care Plan for you and your loved one.

In this Care Plan, it will detail your loved one’s:

  • Specific care needs (medical and/or daily living assistance)
  • Care routine
  • Living arrangements (any areas to pay particular attention to)
  • Medical history
  • Overall temperament, mood and hobbies
  • Ability to connect in terms of language

The Care Plan will be available in your Homage mobile app for your viewing. It can include photos and videos taken during IPCA to provide a better illustration of the care required. With these information, we will be able to match you with a Care Professional with the right skills set to care for your loved one.

Why Families Prefer Homage

Zero Commitment

Book flexible care solutions from 1 hour with no ongoing commitment required.

Transparent Pricing

Know the exact cost of service before booking.

Dedicated Care Professionals

Receive quality care from a carefully selected pool of experienced Care Professionals.

Personalised Care Plans

Let Homage Care Advisors create a care plan specific to your needs and choices.

Long Term Care Packages

Allow your funding to last longer with our long term packages that offer the same quality care at at lower cost.

Care Reporting

Receive a care report after every visit so you understand the care your loved ones have received for peace of mind.

How does Homage work?

For tele-consultations, download the Homage app and get connected to a doctor right away.

How it Works - Step 1

Speak to a Care Advisor

Call us at 6100 0055 or request a callback from our friendly Care Advisory team. Learn more about our range of services and find out how Homage Care Professionals can help.

How it Works - Step 2

Make a Care Plan together

We will work with you to develop a personalised Care Plan based on your loved one’s health status, care requirements, and additional preferences.

How it Works - Step 3

Your personalised care begins

Together we will match you and your loved ones with an exceptional Care Professional. Stay up to date after every appointment with detailed reports on the Homage app.

For tele-consultations, download the Homage app and get connected to a doctor right away.

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Top Questions About In-Person Care Assessment

Service FAQ

How to schedule an In-Person Care Assessment?

The In-Person Care Assessment (IPCA) is conducted by our in-house Care Specialist with at least 30 years of nursing experience. IPCA is not  required for Home Therapy, Home Medical and COVID-19 Swab Test services.

You can book a IPCA with us via our Homage mobile application.

Who are the Homage Care Professionals?

Homage Care Professionals are Singaporeans (and permanent residents) who are passionate and dedicated to delivering quality elderly care to families and care recipients. 100% local, they are trained caregivers from all walks of life.

Are there subsidies for Homage home care service?

Yes, you can apply for financial subsidy under the Home Caregiving Grant to defray the cost of home care. Learn more about the eligibility criteria and application process via the Agency for Integrated Care website.

Can 1 caregiver care for 2 care recipients at the same time?

To ensure you or your loved one receives undivided attention and care, each care recipient will be matched to a dedicated Care Professional who fits their needs and preference. If there are 2 individuals in the same home who needs care, a Care Professional would be present to care for each recipient respectively.

What are Homage home care packages?

We have interim to longer-term home care packages with varying care durations so that you and your loved one can find a care package which best fit your needs and preferences. Home care packages can also help save up to 20% for multiple care sessions. Reach out to our Care Advisors at 6100 0055 for more details.

Does Homage provide 24-hour home care?

Yes, we do provide 24-hour home care services. Two Homage Care Professionals will be scheduled for the visits, and care will be split into 12-hour shifts to support you and your loved one round-the-clock each day.

What is the shortest duration for a home care visit?

The duration of a Homage home care visit starts from just one hour, depending on the family’s preferences and your loved one’s needs.

Is home care and hospice care different?

Hospice care focuses on improving the quality of life and providing comfort to those with terminal illnesses, rather than focusing on a cure.

Home care is a broader term that includes hospice care and more. It covers assistance with activities of daily living such as showering, mobility support, companionship and staying active, enabling care recipients to stay safe and healthy in the comfort of home.

What our customers say

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Great help to me in my time of need

My mum’s helper was hospitalised suddenly and I needed urgent help to take care of my mum who has advanced dementia. Homage was able able to find caregivers for my mum within a very short notice. The caregivers possessed the skill sets that I had requested and were of great help to me in my time of need. Thank you Homage!

Bernice Loh, Google review
Professional service

Homage CP render their professional service to my dad who is a dialysis patient. CP assigned to wheel my dad to & fro from Dialysis Center within 300m walking distance. They are capable to load & unload my dad from wheelchair independently. They are friendly too. I'm looking forward to their next visit.

James, Google review
Doctor is qualified, friendly

Had a good experience with Homage's teleconsultation. The doctor is qualified, friendly and guided me on examination. She also explained my symptoms to me in detail, which is useful. The report provided has detailed information, and medicine was delivered to me on the same day even though my appointment was in the evening.

Victoria Chwa, Google review
Physiotherapist assigned is professional

Response from Homage is fast. And the physiotherapist assigned is professional in assessing and guiding my mom in her session.

Brenda Koh, Facebook review
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