HOMAGE HEALTH

Book a Private Ambulance for Non-Emergencies in Singapore

Facing a situation that’s not immediately life-threatening but need an ambulance to get to the hospital?

Should you or your loved one with limited mobility need support commuting to and fro the hospital and home, we can help. Request and book a private ambulance for non-emergency situations in as quick as 2 hours, anywhere in Singapore.

Book An Ambulance

Homage gave many families peace of mind

- PM Lee Hsien Loong, National Day Rally

Over 10,000 of 995 calls were non-emergency cases in 2018

The ambulance service in Singapore not only serves as patient transport, but importantly, it’s an emergency medical service with highly trained paramedics and equipment. Calling 995 for non-emergencies means fewer resources are available for real emergencies and may cost lives. As of 2017, the Singapore Civil Defence Force (SCDF) has also decided to stop ferrying non-emergency cases.

However, this is not to say that situations that are not immediately life-threatening do not deserve medical attention. Those with conditions such as pneumonia and serious skin infections must still to get to a hospital as soon as possible for treatment, but there are many ways to do so besides calling 995.

In non-urgent situations, most of us are able to make our way to the clinic or hospitals on our own using public transport, taxis or private-hire cars, sometimes with the help of a family member, friend or medical escort. Unfortunately, those who are bedridden, have limited mobility, or require support equipment such as oxygen and IV drip during transport, may still face difficulty getting to medical facilities.

What are non-emergency ambulances helpful for

Slight Abdominal Pain

Minor Cuts or Bruises

Chronic Pain

Medical Appointment

Hospital Discharge & Admission

Therapy or Dialysis Appointment

Transfer

Quick, fuss-free ambulances for non-emergency cases

Thankfully, private ambulance services are available in Singapore if you need medical attention for a non-life-threatening condition and support getting to a medical or care facility. Ambulances typically arrive within 2 hours or less and are able to provide necessary care and equipment (such as oxygen) should you require specialised care on the way to the hospital.

Those with limited mobility or require support equipment during transport can now access medical care and travel safely in a stretcher accompanied by trained medical professionals. Available on-demand, private ambulance services ensure that everyone, regardless of mobility, can have easy and convenient access to medical care and travel to and fro hospital and home, fuss-free.

How does Homage work?

STEP 1: Request for an ambulance

Share your care recipient’s health status, care needs and condition with our Care Advisors when you need an ambulance service. Our ambulance services are available daily, from 8.30am to 9pm*.

STEP 2: Get an ambulance wherever you are

A non-emergency ambulance with the necessary medical team and equipment will be dispatched to your location in as quickly as 2-3 hours. However, we strongly recommend making a booking 1-2 days in advance.

STEP 3: Safely arrive at the medical or care facility

Our medical team will transport you to the medical or care facility you need to be at safely.

* Early pick-up before 8.30 am may be possible with advance booking, but additional charges apply.

As Seen In

As Seen In

Why Homage?

MOH-Accredited Private Ambulance Operators

 Get trusted private ambulance service that’s licensed and accredited by the Ministry of Health (MOH).

Fully-Equipped and Well-Maintained Fleet

Our ambulances are fully loaded and equipped with clinical supplies such as oxygen and stretcher to meet all your care needs.

Certified & Trained Ambulance Crew

Crew members are trained in the use of suitable equipment, medication, and life-saving and infection control protocols, and often accompanied by nurses and/or paramedics.

Specialised & Personalised Care

Let us know your condition and we will provide the right equipment and personnel to ensure your hoslistic wellbeing en-route.

Cost of Non-Emergency Ambulance & Medical Escort Services in Singapore

ONE-WAY NON-EMERGENCY AMBULANCE

from

$90/trip*

By a licensed medical team

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TWO-WAY NON-EMERGENCY AMBULANCE

from

$150/trip*

By a licensed medical team

BOOK NOW

Those who simply need a caregiver around for medical appointments can consider:

MEDICAL ESCORT

from

$20/hour

GET CARE

* Additional surcharges may apply for non-emergency ambulance services depending on weight, location, pick-up timing, lift accessibility and additional equipment requirements.

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Looking for a non-emergency ambulance?
Book one today.

Our Care Hotline is operational from 9am to 9pm (weekdays) and 6pm (weekends and PH). Speak with our Care Advisors and get connected to care today.

Call 6100 0055

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Top questions about non-emergency ambulance

Here are our responses to common queries families have about Homage ambulance service.

Is ambulance free in Singapore?

If you are facing an emergency, the SCDF emergency ambulance that conveys you to a hospital will be free. However, for non-emergency cases, SCDF charges $274.

For non-emergency ambulances in Singapore, you can call 1777. Charges apply and usually varies according to your needs, such as whether you need a wheelchair, stretcher or additional attendants.

How can I call an ambulance?

For emergency cases, dial 995 immediately and SCDF will dispatch an emergency ambulance team to your location within minutes.

For less urgent cases, you can dial 1777 or reach out to our Care Advisors at 6100 0055 for a non-emergency ambulance.

What happens if you call 911 in Singapore?

Understanding that many people are used to calling 911 in an emergency, all 911 calls using an international phone will be automatically routed to 999 in Singapore.

Can I call an ambulance if it's not an emergency?

Yes, there are non-emergency ambulances and medical transportation available in Singapore. Call 1777 or reach out to our Care Advisors at 6100 0055 to arrange for a non-emergency ambulance.

In the case of an emergency, please call 995 immediately instead.

What is considered an emergency?

You should only call 995 when faced with a life-threatening emergency that may result in death or serious complication if not treated immediately. This includes:

  • Drowsiness or unconsciousness
  • Difficulty breathing or choking
  • Sudden or severe chest pain
  • Sudden or severe abdominal pain that will not go away
  • Dislocated or broken bones
  • Head injuries that are followed by drowsiness, vomiting, bleeding or unusual behaviour
  • Injuries to the chest, abdomen, pelvis or spine
  • Fall from heights
  • Poisoning, such as drug overdose or inhalation of toxic gases
  • Crushed injuries
  • Severe allergy
  • Drowning
  • Deep burns and scalds with white or charred skin, covering a large area bigger than the size of a hand, or covering the face
  • Burn caused by electric shock or lightning

Non-emergencies include situations such as:

  • Toothache
  • Slight abdominal pain
  • Slight fever or cough
  • Common cold
  • Aches or pains which have been present for a long time
  • Minor bruises, cuts or broken skin
  • Slight burns or scalds
  • Mild vomiting, diarrhoea or constipation
  • Medical check-up or hospital follow-up

For non-emergency, you can contact us at 6100 0055 to arrange suitable transport for you, on-demand.

Why would a private ambulance be called?

Those who are bedridden, have limited mobility and/or require support equipment such as oxygen and IV drip during transport can find it difficult to access medical care at hospitals and facilities. A non-emergency ambulance can provide a safe mode of transportation to and fro medical and dialysis appointments, treatment facilities, rehabilitation therapy, and for hospital discharge and admission, all while accompanied by trained medical professionals and with the necessary equipment.

Are private ambulance services available 24/7?

Homage’s non-emergency ambulance services are available daily from 8.30 am to 9 pm. Early pick-up before 8.30 am may be possible with advance booking, but additional charges may apply.

How fast can I get a private ambulance?

Non-emergency ambulances can arrive within 2 to 3 hours, but it is recommended that bookings be made 1 to 2 days in advance. 

Is ambulance free in Singapore?

If you are facing an emergency, the SCDF emergency ambulance that conveys you to a hospital will be free. However, for non-emergency cases, SCDF charges $274.

For non-emergency ambulances in Singapore, you can call 1777. Charges apply and usually varies according to your needs, such as whether you need a wheelchair, stretcher or additional attendants.

How can I call an ambulance?

For emergency cases, dial 995 immediately and SCDF will dispatch an emergency ambulance team to your location within minutes.

For less urgent cases, you can dial 1777 or reach out to our Care Advisors at 6100 0055 for a non-emergency ambulance.

What happens if you call 911 in Singapore?

Understanding that many people are used to calling 911 in an emergency, all 911 calls using an international phone will be automatically routed to 999 in Singapore.

Can I call an ambulance if it's not an emergency?

Yes, there are non-emergency ambulances and medical transportation available in Singapore. Call 1777 or reach out to our Care Advisors at 6100 0055 to arrange for a non-emergency ambulance.

In the case of an emergency, please call 995 immediately instead.

What is considered an emergency?

You should only call 995 when faced with a life-threatening emergency that may result in death or serious complication if not treated immediately. This includes:

  • Drowsiness or unconsciousness
  • Difficulty breathing or choking
  • Sudden or severe chest pain
  • Sudden or severe abdominal pain that will not go away
  • Dislocated or broken bones
  • Head injuries that are followed by drowsiness, vomiting, bleeding or unusual behaviour
  • Injuries to the chest, abdomen, pelvis or spine
  • Fall from heights
  • Poisoning, such as drug overdose or inhalation of toxic gases
  • Crushed injuries
  • Severe allergy
  • Drowning
  • Deep burns and scalds with white or charred skin, covering a large area bigger than the size of a hand, or covering the face
  • Burn caused by electric shock or lightning

Non-emergencies include situations such as:

  • Toothache
  • Slight abdominal pain
  • Slight fever or cough
  • Common cold
  • Aches or pains which have been present for a long time
  • Minor bruises, cuts or broken skin
  • Slight burns or scalds
  • Mild vomiting, diarrhoea or constipation
  • Medical check-up or hospital follow-up

For non-emergency, you can contact us at 6100 0055 to arrange suitable transport for you, on-demand.

Why would a private ambulance be called?

Those who are bedridden, have limited mobility and/or require support equipment such as oxygen and IV drip during transport can find it difficult to access medical care at hospitals and facilities. A non-emergency ambulance can provide a safe mode of transportation to and fro medical and dialysis appointments, treatment facilities, rehabilitation therapy, and for hospital discharge and admission, all while accompanied by trained medical professionals and with the necessary equipment.

Are private ambulance services available 24/7?

Homage’s non-emergency ambulance services are available daily from 8.30 am to 9 pm. Early pick-up before 8.30 am may be possible with advance booking, but additional charges may apply.

How fast can I get a private ambulance?

Non-emergency ambulances can arrive within 2 to 3 hours, but it is recommended that bookings be made 1 to 2 days in advance. 

Still have questions about how Homage can help?

Call a Care Advisor now