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All Jobs Head of People Operations (Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia)

Head of People Operations

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Type: Full-time

Are you passionate about impactful products that people love and that make a real difference in people’s lives? Are you someone who’s entrepreneurial at heart and loves working in fast paced environments? Do you want to be part of a well-funded startup where you can make a huge difference? Your work at Homage will directly impact and improve the lives of people receiving care, people delivering care, and the families that are normally left in the dark about the entire caring process. We're looking for strong team players, people who can work with a very diverse team (product managers, engineers, care operations, sales folks.) We’re proudly backed by a group of top local investors, including Golden Gate Ventures, 500 Startups and SeedPlus.


  • Develop and implement HR strategies and initiatives aligned with the overall business strategy

  • Bridge management and employee relations by addressing demands, grievances or other issues

  • Manage and oversee the recruitment and selection process

  • Develop and implement strategies to improve Homage’s employer branding among the community

  • Support current and future business needs through the development, engagement, motivation and preservation of human capital

  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

  • Nurture a positive working environment

  • Oversee and manage a performance appraisal system that drives high performance

  • Assess training needs to apply and monitor training programs

  • Report to management and provide decision support through HR metrics

  • Ensure legal compliance throughout human resource management

  • Work closely with the the local People Operations Team on the development, execution of global strategic projects and engagement projects

  • Work with internal business leaders on understanding their vision and develop roadmaps in line with their goals

  • Own local payroll systems and rewards administration

  • Be a champion of the Homage culture


  • A Bachelor’s Degree in Human Resource Management or equivalent is preferable.

  • At least 5-8 years of experience in HR role in Malaysia, supervisory role is preferred

  • Strong knowledgeable of Malaysia Employment Act, Industrial Relations Act, and other
    relevant legal requirements or governmental guidelines and SOPs

  • Experience in payroll administration, or management of payroll vendor in Malaysia (plus)

  • Strong communicator and is able to drive public forums

  • Experience in prioritising different functions and tasks while managing their work time

  • Experience working in multi stakeholder setting is a plus

  • Knowledge of office management systems and procedures


  • Demonstrated success in a key people role in a technology, internet and/or startup environment; experience in a people role at a startup

  • You are a natural storyteller - you know how to distill a complex concept into a simple, compelling story

  • You have great empathy and intuition in people as well as culture-fit

  • You understand the world today doesn't care about what you have to say, it cares about what they think is worthy of hearing

  • You work well with teams and thrive in a startup environment

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