Medical Escort & Transport Services

Need support travelling to and fro your home and medical appointments?

Our medical escorts are trained and experienced to take care of their every need and keep them safe throughout the medical appointment. You will also receive real-time updates on your loved one’s whereabouts and condition with our Homage app.

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Homage gave many seniors and their families peace of mind...

- PM Lee Hsien Loong, National Day Rally

Missing medical appointments and treatments can cause health complications

Given the cost, commute, time spent and discomfort of a doctor’s visit, many of us are often tempted to go against advice and skip medical appointments, be it for chronic disease management follow-ups or preventive health screening.

For seniors and those with mobility constraints, travelling to and fro hospitals or clinics and home can be difficult. Long wait times often make a simple follow-up consultation last an entire day.

In many cases, a family caregiver is the one who accompanies the care recipient to the hospital or clinic. However, they may not always be available, due to time constraints or strained family relationships.

For seniors whose primary caregiver are their spouses, additional care support may be required due to their own health conditions and physical constraints, especially if the care recipient needs to be manually transferred from their bed to a wheelchair and then to the vehicle.

However, not going for follow-up consultations, medical appointments, treatment and health screening can lead to further health complications. Often, patients who skip these appointments often end up back in the hospital with more serious and more costly health concerns.

Even those who do follow through with appointments may end up discarding the medication, consume the wrong dosage or mix them up, especially if there are many different medications to take. This can be dangerous due to potentially harmful drug interaction.

Families use us for:

Doctor's and hospital appointments

Visits to daycare centres

Important functions

Having a trained medical escort makes a difference

To ensure that care recipients follow through with their medical appointments, it can be helpful to have a trained professional step in and support.

With a steadily greying population in Singapore, the need for medical escorts is on the rise. They play a pivotal role in ensuring individuals and seniors follow through with their appointments and medication.

From accompanying them to and fro home, medical appointments, treatment facilities and/or important functions, medical escorts also take care of everything in between – from toileting and personal care to accurately relaying doctor’s advise and medication collection. A trained medical escort will keep your loved one safe and sound every step of the way.

Have peace of mind when you engage a medical escort to accompany your loved one for their medical appointment and treatment, and help them enjoy an improved quality of life free from health complications.

How to get care?

It only take 3 steps.

STEP 1: Schedule your free Care Consult

Share your care needs with our Care Advisors and learn more about how our Care Professionals can help. Psst, we are open daily, even on weekends and public holidays.

STEP 2: Make a Care Plan together

Our Care Specialists will work with you to develop a personal Care Plan which details the recipient's health status, care needs and Care Professional preferences.

STEP 3: Receive care at your doorstep

We will match you and your loved one with the most suitable caregiver or nurse. Once matched, you will receive a notification with the assigned Care Professional's profile in your Homage app.

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Why Homage?

Highly Qualified

All Homage Care Professionals hold a valid CPR certificate and are Agency of Integrated Care (AIC)-certified caregivers.

Transparent, real-time updates

Stay connected to your Care Pro and loved one with our in-app chat and get a detailed Care Summary after each visit through the Homage Care app.

Strong local knowledge

Our all-local Care Professionals understand the cultural norms and speak a common language (or dialect) with your loved ones.

Find the best match

Only the most suitable Homage Care Professionals from our pool of over 2,000 trained and certified local caregivers, nurses, therapists and doctors are assigned to care for your loved one.

Only the top 10%

Only the top 10% of Homage Care Professional applicants qualify from our one-to-one interview, reference and key qualification checks.

DAILY LIVING CARE

from

$20/hour*

By local certified caregivers

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NURSING CARE

from

$24/hour*

By local licensed nurses

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Looking for long-hour care packages for your loved ones?

Save up to 20% with our care packages for multiple sessions.

Speak with our Care Advisors to find out more.

CALL 6100 0055

What people are saying More reviews

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Looking for care urgently?
We’re here for you.

Our Care Hotline is operational daily. Speak with our Care Advisors and get connected to care today.

Call 6100 0055

Top questions about medical escorts

Here are our responses to common queries families have about Homage’s medical escort service.

What can a medical escort help with?

If you or your loved one need support with getting to and fro a medical appointment, medical escorts can help. Homage’s medical escorts will:

  • Meet your loved one from home
  • Arrange for a taxi or private car pick-up, or a preferred transport mode of your choice
  • Ensure safe transfers in and out of transport
  • Accompany your loved one throughout the visit
  • Note down and relay doctor’s advice and memos
  • Collect any prescribed medication as well as discharge reports, health and test reports
  • Arrange for a taxi or private car to bring them back home
  • Accompany them home safely, right to their doorstep

Our medical escort will keep your loved one safe and sound, every step of the way.

Who are the Homage medical escorts?

Homage medical escorts are locals from all walks of life, who are passionate and dedicated to ensuring the wellbeing of care recipients and supporting families.

All our medical escorts have valid CPR certification and receive AIC-certified caregiver training. They are also required to go for a mandatory tuberculosis screening to ensure a clean bill of health.

Before an individual joins us as a medical escort, Homage conducts a face-to-face interview to screen for personality, competency and scenario-based behaviour, in addition to comprehensive and stringent criminal record and reference checks from the Singapore Police Force and previous employers.

How fast can I get a medical escort?

Once you have confirmed that you will like to engage Homage’s medical escort service, we can match you or your loved one with a suitable Care Professional as fast as within 24-48 hours.

What if the appointment takes longer than expected?

Our medical escort will be able to inform you in real-time if an appointment takes longer than expected through the Homage app.

In most cases, our medical escorts will be able to continue caring for your loved one and complete the visit. If the medical escort is unable to stay for the extended care duration, our team will reach out to you to work out a solution together.

Do note that additional charges will be incurred should the care duration be extended. 

What is the shortest duration for medical escort service?

The duration of Homage’s medical escort service starts from just one hour, depending on the expected duration of the appointment and your loved one’s care needs.

What can a medical escort help with?

If you or your loved one need support with getting to and fro a medical appointment, medical escorts can help. Homage’s medical escorts will:

  • Meet your loved one from home
  • Arrange for a taxi or private car pick-up, or a preferred transport mode of your choice
  • Ensure safe transfers in and out of transport
  • Accompany your loved one throughout the visit
  • Note down and relay doctor’s advice and memos
  • Collect any prescribed medication as well as discharge reports, health and test reports
  • Arrange for a taxi or private car to bring them back home
  • Accompany them home safely, right to their doorstep

Our medical escort will keep your loved one safe and sound, every step of the way.

Who are the Homage medical escorts?

Homage medical escorts are locals from all walks of life, who are passionate and dedicated to ensuring the wellbeing of care recipients and supporting families.

All our medical escorts have valid CPR certification and receive AIC-certified caregiver training. They are also required to go for a mandatory tuberculosis screening to ensure a clean bill of health.

Before an individual joins us as a medical escort, Homage conducts a face-to-face interview to screen for personality, competency and scenario-based behaviour, in addition to comprehensive and stringent criminal record and reference checks from the Singapore Police Force and previous employers.

How fast can I get a medical escort?

Once you have confirmed that you will like to engage Homage’s medical escort service, we can match you or your loved one with a suitable Care Professional as fast as within 24-48 hours.

What if the appointment takes longer than expected?

Our medical escort will be able to inform you in real-time if an appointment takes longer than expected through the Homage app.

In most cases, our medical escorts will be able to continue caring for your loved one and complete the visit. If the medical escort is unable to stay for the extended care duration, our team will reach out to you to work out a solution together.

Do note that additional charges will be incurred should the care duration be extended. 

What is the shortest duration for medical escort service?

The duration of Homage’s medical escort service starts from just one hour, depending on the expected duration of the appointment and your loved one’s care needs.

Still have questions about how Homage can help?

Call a Care Advisor now